COVID-19 INFORMATION: As of May 4, 2020, after-sales services will gradually resume with a reduced workforce. As our interventions are mainly carried out inside homes, we have set up a specific intervention protocol to guarantee the safety of our customers and that of our stakeholders. We thank you for reading this protocol by clicking here, before completing the form below. Our teams remain at your disposal for any questions concerning the movement of our technicians.

We inform you that in the current context and for an indefinite period, the commitments set out below cannot be kept. We strive to process your requests as quickly as possible and confirm that any request made is taken into account. We are doing everything we can to restore our commitments. We are confident of your understanding.

Dear VELUX customer,

Do you have a problem with your VELUX product? Is it in need of repairs?

Simply fill out the form below and we will get back to you as soon as possible.
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