Triple solution
Welcome to VELUX Support

We're here to help

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FAQ & Popular topics

Have a question or an issue with your VELUX product? We probably already have the solution so you can easily fix it yourself. Find answers to the most commonly asked questions here.
Installer studying a VELUX installation guide

Installation guides

Make sure you get it exactly right the first time when installing a VELUX product. We have made detailed installation guides for you to download.
Care and maintenance

Care and maintenance

Learn how to care for your VELUX products. Read general cleaning and maintenance tips and download instructions for your window.
Get in touch with VELUX and our certified installers
VELUX advisor service

Daylight Design Service

We are right here if you need information for replacing your old window or finding the right window solution.
Installer service

Find an installer

Are you looking for an installer to help you install your new roof windows?
VELUX service technician helping a customer with a roof window

Service visit

Do you need on-site support, repair or maintenance help for your VELUX roof windows?
Contact us

Contact us

Do you have questions about our products or need advice about your roof window project? Reach out to us.
Are you an architect, dealer, installer or professional housebuilder?
Visit our professional support section for help and advice.
Support for professionals